VOIP Enterprise
Save up to 70% per year - plus all the great features.
Deliver an uncompressed customer experience while capitalizing on cost savings with your private PBX phone system. Private PBX allows your organization to take complete control of your phone service.
- Easy & Simple Management
- Integrated Web Conferencing
- Feature Rich Mobile Application
- Website Chat and Call Integration
- Unified Communication Features
- Softphone and CRM Integration
- Callcenter & Switchboard Management
- Advanced Management (Hotel/ Motel)
Easy to Manage
Forget complicated phone systems, your private PBX provides an intuitive interface to manage your employees, extensions, features, and more.
- Easily Add & Manage Extensions.
- Tested Updates & Configuraitons
- 24/7 Magoo Service & Support
- Cloud or On-Premise Architecture
- Plug and Play Phones, and Gateways
- Remote Configurations
Integrated Web Conferencing
Video conferencing is an essential tool in today’s competitive landscape. Your customers can seemlessly join a web conference while your staff has an integrated tool to stay connected with your customers.
- Client-less Web Conferencing
- One-Click Conferences
- Interoperability with VoIP and video
- Bandwidth Management & Control
- Unlimited Users
- Free for up to 250 participants
- Remote Control & Screen Sharing
- Document Sharing
Absolute Mobility
Take your phone system wherever business takes you. With IOS and Android applications, your employees have full control of chat, presence, conferencing, & more. Answer calls as if you were at your desk.
- No Additional Licensing
- Most Advanced and Reliable
- "Push" Notifications (save battery)
- Make & Receive Calls at no cost
- See Status of Colleagues
- One Number Concept
Unified Communications
No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.
- Access From Web & Applications
- Avoid Unnecessary Calls & Transfers
- Chat With Employees & Customers
- Send Text Messages at No Cost
- Request Employee Updates
- Seamlessly Start Video Conferences
Call From Your Computer
With 3CX’s VoIP softphones for Mac and Windows, you can manage your calls from your desktop and make, receive and transfer calls via the office phone system from your computer, even while out of the office. Using a headset you can even use a 3CX app as a full desk phone replacement.
- Access Full Range of UC Features
- Replace of Compliment Desktop Phone
- Quick Access to All Contacts
- Browser Contact Detection
- Browser Click to Call
- ITAPI Driver
Switchboard Call Management
Custom satisfaction is paramount. With the “Switchboard” feature of the 3CX Client for Windows, you can easily manage your queue calls in real time, according to your rights from the Q-Manager screen. Monitor what matters the most, and keep your customers satisfied.
- Receptionist view allows easy management
- Increase Call Management & Efficiency
- Monitor Throughput & Recording
- Drag and drop calls for quick transfer
- includes Wallboard and Q-Manager view
- View the presence of colleagues easily
Integrates With Your Business Software
Launch calls directly from your CRM software. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call journalling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities.
- Launch calls from your CRM
- Converts Caller ID to a customer name
- Detailed reports on customer & agents
- Key activity insight
- Exchange & Outlook Integration
- Reduce Employee Downtime
Website Integration
The 3CX Live Chat & Talk plugin allows your website visitors to chat and call your company in real-time. No need to call your 800 number – they can connect with a single click. Connect visitors to your call centre or sales team and watch conversion rates skyrocket! FREE!
- Reduce Bounce Rates
- Capture your website visitors
- Help customer find the right product
- Turn visitors into leads faster
- Elevate chat to voice or video call
- Complete communications, one platform
Advanced Call Center Features
3CX offers advanced call center features for maximum employee productivity and enhanced customer service. Make sales, offer support, resolve issues and build customer relationships using the latest in unified communications and call center technology.
- Integrated Wallboard for real-time monitoring
- Reports of longest wait/ abandoned calls
- SLA and Callback Statistics
- listen to a call without agent knowing
- Takeover with call barging
- Train agents with whisper function
- More...
Hotel Software Integration
3CX’s hotel phone system brings the award-winning, software-based 3CX PBX to the hospitality industry. 3CX’s easy to manage Hotel PBX can be installed on your existing hardware and integrated with popular PMS systems so that installation is quick and painless.
- Cut costs by using SIP Trunks
- Easily add and remove extensions
- No per-user licensing
- Integrates seamlessly with your PMS
- Leverage existing hardware & wiring
- Wake up calls, check-in /out, Do Not Disturb
- Housekeeping to set room status via phone
- Always know what guest is calling
Low Hardware or Hosting Cost
3CX is an open-platform, software VoIP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Magoo provides sales, service, & support to on-premise and cloud hosted PBX devices, ensuring secure and reliable service.
- No per extension licensing
- SIP trunking further reduces cost
- Easily scalable hardware/ software
- Plug and Play with IP Phones
- PA/ paging features
- Customization virtual or hardware PBX
- Custom Backup & Restore
- Save 40-80% over current cost
